Turnstone/Ravenstone web terms of service

Turnstone Press and our imprint Ravenstone believe in the privacy of our visitors. We only collect information about our users when they register for our website or newsletter, submit a manuscript or make a purchase through our e-store. We have not and will not share any of this information with any third parties. The information provided to us is used solely by Turnstone Press to provide users with information about our products and activities and top enable access to our services. Any individual may request to be removed from our mailing list(s) if they do not wish to receive correspondence from Turnstone Press.

Privacy and Other Matters: Turnstone Press and our imprint Ravenstone believe in the privacy of our visitors. We only collect information about our users when they register for our website or newsletter, submit a manuscript or make a purchase through our e-store. We have not and will not share any of this information with any third parties. The information provided to us is used solely by Turnstone Press to provide users with information about our products and activities and to enable access to our services. Any individual may request to be removed from our mailing list(s) if they do not wish to receive correspondence from Turnstone Press.

Contests and Giveaways: Information collected for the purposes of contests or giveaways organized by Turnstone Press or it's imprint Ravenstone will be used solely for the purposes stated in the contest description. Turnstone Press may at its discretion make substitiutions to prize awards based on availability or other circumstances. The outcome of any contest or giveaway is final.

Online shop: Turnstone Press' and Ravenstone's online purchase payments are handled by Paypal payment services. After confirming your order, you will be forwarded to Paypal's secure payment portal.

Returns and cancellation policy: All books sold by Turnstone Press and Ravenstone are guaranteed against manufacturer defect. Products may be returned for an exchange within 7 days of your receipt. We do not refund shipping charges. Please notify us in advance that you would like to return or exchange a product, and the reason for your request. Orders may be canceled if Turnstone/Ravenstone is contacted within three days of purchase. You may notify us via mail, e-mail, on-line form, phone or fax.

Mail: Turnstone Press, Att: Ordering
206-100 Arthur Street
Winnipeg, MB, Canada,
R3B 1H3

Phone:within Canada only
(204) 947-1555
(888) 363-7718